Warranty & Returns
Pure Enrichment stands behind its products with industry-leading warranties and customer service.
The Pure Enrichment Warranty is intended for defective parts/products. Any product purchased on pureenrichment.com has a 60-day money back guarantee if you are not completely satisfied. For any product within its warranty period, a replacement product will be sent out in a timely manner.
You can also register your Pure Enrichment product to receive premium benefits, one of which is an extended product warranty of 2 additional years! Fill out our Product Registration form, in just a few simple steps to take advantage of these benefits.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 60 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 60 days from the date of purchase.
For fast, courteous service, please call our Customer Service Team. If you prefer, you can also email or complete our online form, and we will respond to your request within 24 hours.